CMPRO Support


Customer Support

PSA Inc. develops, supports and maintains CMPRO PLM Software in-house. Our CMPRO support team is composed of highly skilled analysts and configuration management professionals, many of which hold industry certifications. Implementation support and limited on-site analyst support is standard with CMPRO Enterprise edition.

Online Resources

Informal online support and training resources are available on various social network platforms and on our website. 

  • Telephone

    CMPRO Support Analysts are available during normal office hours, Monday – Friday 8:00 a.m. to 5:00 p.m. CST. Our office is closed on federal holidays. Administrators, please indicate your site when calling 1-800-373-3453 for support.

  • Email

    Have additional CMPRO support questions or want to know what support options are available to you? Send us a message!

  • CMPRO Issue Reporting

    C-IRs let current CMPRO users report issues, make software suggestions and track the status of reports submitted from within the application. C-IR options are available on the CMPRO menu. Ask your site administrator for more information or contact us for support.

  • Change Notices & Announcements

    CMPRO Change Notices and Announcements are distributed by the support team via CMPRO email notifications. Additionally, CMPRO Build Release Notes are distributed to site administrators prior to or soon after a new version release. Send us message to join the CMPRO Change Notice & Announcement email list.

CMPRO VPAT – A CMPRO Voluntary Product Accessibility Template is provided in PDF format to assist federal contracting officials and other buyers in making preliminary assessments regarding the features that support accessibility in CMPRO. View VPAT template here>>